If you’re looking for remote employment, like helping people, can write well and rapidly, but hate talking on the phone, an online chat job that you can do from home seems like the perfect choice.
The benefit is that you can still serve as a competent chat support agent while not continuously being on the phone. You may assist customers with this kind of work-from-home job via email or live chat. Email is a convenient way for customers to get help with online orders or technical support.
Some of the top online chat jobs are offered by the businesses mentioned below.
16 Places To Apply For Online Chat Jobs
Virtual chat agents can get online employment with several reliable firms. For certain computer organizations, you may need specific expertise, whilst others may merely demand exceptional customer service skills and access to the Internet.
1. Accolade Support
Customer care representatives are employed by Accolade Support as independent contractors. This implies that they are not compensated with benefits like health insurance, paid time off, or a 401(k).
| 50 Jobs in USA: ($550- $1250/Week) |
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Instead, people are free to decide how many hours they wish to work. It’s unclear how much money is involved or how many hours must be worked each week.
An agent must possess:
- The voice of America
- Excellent written, oral, and interpersonal communication abilities
- Observation of details
- Skills in technical support
2. Outplex
Outplex is constantly looking for fresh talent. This organization employs Chat Support Agents that can do research and solve problems in addition to handling regular consumer inquiries.
You must have strong communication and grammar skills, and be able to type properly between 40 and 50 words per minute. It is helpful to have prior sales and customer service experience.
At Outplex, the starting hourly rate varies from $9 to $14.
3. Amazon
Amazon recruits individuals from far-flung areas to work as Customer Service Associates. Amazon now pays remote customer care representatives $15 per hour in addition to benefits as of March 2019. Customer Service Associates in that job were expected to work an average of 20 to 29 hours a week, but depending on the volume of calls and chats they received, they could be asked to work up to 60 hours.
Amazon customers may expect to speak with customer service agents through phone, email, and chat. Sharp customer attention is necessary for fast-paced environments.
4. Concentrix
Concentrix makes use of Chat Support Agents to offer customer and technical support in the US, Canada, and Europe. To work in customer service, you must be a skilled writer and possess outstanding interpersonal skills.
You also need to have a connection to high-speed internet, and it helps to be bilingual. In exchange, Concentrix will offer you a competitive rate of compensation, fully-paid training, and a set of working tools.
5. Best Buy
To resolve customer difficulties over the phone and chat, Best Buy employs full-time customer care and support staff. You could occasionally reply to consumers on social networking sites or the Best Buy forum.
Customer concerns may include shipping problems, inquiries about their local store, or technological difficulties. Customer service representatives should feel at ease conversing with clients on the phone and through chat. Ideal experience in customer assistance would be at least a year.
Agents don’t work from home; they work at an office or a store. The job description makes no mention of remuneration, but according to reports, Geek Squad employees typically make between $11 and $12 per hour.
6. Uber
Customers may contact Uber’s Community Support Representatives by phone, email, or live chat for assistance. For work with Uber, empathy for both drivers and passengers is necessary. Customer care representatives with excellent oral and written communication skills are being sought by Uber.
You should prepare to perform late or during weekend hours when there is a pressing demand for assistance. Uber prefers to hire support agents with a Bachelor’s degree in business, communications, English, or journalism, however, a degree is not required.
Currently, remote work is not an option for full-time office-based roles in Uber Community Support.
7. SiteStaff
Businesses can use the upscale chat services offered by SiteStaff. Client chat hosts at SiteStaff concentrate on giving each customer individualized attention, and you may work from home.
You must be able to type at least 65 to 75 words per minute in order to be considered for a Chat Host position at SiteStaff. You must have a firm command of grammar, punctuation, and spelling.
Chat hosts with remarkable problem-solving abilities are sought by SiteStaff. Its website doesn’t specify pay or perks, but you should learn more about them throughout the hiring process.
8. Live World
Currently, LiveWorld is recruiting social media agents with two to three years of customer care experience. You must be able to multitask, write well, and have great keyboarding abilities.
Basic tools like fast internet, a laptop or computer, and a quiet workspace are also required. The hourly wage is between $8 and $15. There are options for working nights and weekends as well as flexible hours.
9. The Chat Shop
Customers from all around the world are represented by The Chat Shop Live Chat Agents. Although The Chat Shop offers training to its agents, you must be a native English speaker with superb typing and grammatical abilities. Only Florida, Georgia, Tennessee, and Texas are now employed.
You must also be a well-organized worker with the ability to multitask and pick up new abilities. The Chat Shop representatives often work from home 20 to 40 hours each week.
In order to set up their home office, new agents must supply equipment like twin monitors and hard-wired internet. If you’ll be utilizing a laptop for business, The Chat Shop also suggests that you have an external keyboard and mouse.
10. Fancy Hands
Join Fancy Hands as a virtual assistant if you’re looking for a career with more variety than the conventional online chat position. You might perform a variety of responsibilities as a VA, including online chat employment. Feel free to select your own hours because Fancy Hands employs virtual assistants on any schedule.
Each activity earns between $3 and $7 when you first start it. As you acquire experience, your pay could rise, and it probably depends on the difficulty of the work, how quickly you finish it, and other elements.
Excellent communication skills, knowledge of the internet, and a willingness to try new things are necessary for success as a VA. You’ll want a computer and audio headset of your own.
For its NYC location, Fancy Hands also employs local Customer Support Associates. Customer support representatives assist in resolving and managing client concerns. The position calls for weekend availability.
11. Support.com
Support.com provides rewarding yet frantic work possibilities for remote workers. Customers of Support.com may contact technical support by phone and live chat. The support staff will need to aid customers with tech-related issues, so it helps if they have experience fixing issues with Windows, Android, iOS, and Mac devices.
There are a number of obvious advantages to working as an at-home Support.com support representative. They include benefits like paid time off, health insurance, financial aid for college, and even compensation for training. Agents working at Support.com have access to a content library where they may learn more about tech-related subjects. Additionally, they provide some reimbursement for the cost of equipment and internet use.
12. Asurion
Asurion, a telephone-based insurance company, hires remote customer service specialists to help clients with the claims process and offer technical assistance. Workers are paid $13.50 per hour at first.
The position demands:
- A GED or high school diploma
- The capacity to work on weekends, holidays, and at night
- Six months of customer service experience
- The capacity to pass a background investigation or drug test
High-speed internet and a quiet workspace are also requirements. The remaining tools will be supplied by Asurion. There are also bilingual roles in customer support, but no wage information is provided.
13. Arise
The Arise Platform offers call center businesses and their agent’s remote customer support alternatives. Additionally, they assist Fortune 500 organizations. The advantage of working with Arise is that you may establish your own hours and select which companies you want to work with as you are an independent contractor.
You can work as few or as many hours as you are available and earn between $9 and $18 per hour.
14. LivePerson
LivePerson employs Client Partners to oversee a portfolio of business clients. Throughout the partnership, a LivePerson Client Partner will communicate often with the customer’s executive team.
You would work from home in this position to lead initiatives for ongoing improvement, gain knowledge of LivePerson’s services, and oversee client contracts.
A minimum of a bachelor’s degree and seven or more years of account management experience are prerequisites for LivePerson. It’s a plus if you have an MBA. Although LivePerson does not specify income, it offers competitive perks and paid time off to assist your family life.
15. ModSquad
The ModSquad organization works with remote social media moderators from all around the world to help customers engage in digital activities like moderating forums and offering customer assistance.
You may create your own timetable and decide on whatever tasks you wish to focus on. Pay is determined by chat, but it equals to $10 to $15 per hour.
Summary Table
| Post Name | Working Hours | Salary/ Hour |
| Accolade Support | 6 to 7 hours | $10 to $15 |
| Outplex | 5 to 6 hours | $9 to $14 |
| Amazon | 6 to 7 hours | $15 to $20 |
| Concentrix | 5 to 6 hours | $14 to $16 |
| Best Buy | 5 to 6 hours | $11 to $12 |
| Uber | 6 to 7 hours | $15 to $18 |
| SiteStaff | 6 to 7 hours | $12 to $14 |
| Live World | 5 to 6 hours | $8 to $15 |
| The Chat Shop | 5 to 6 hours | $10 to $12 |
| Fancy Hands | 5 to 6 hours | $5 to $10 |
| Support.com | 6 to 7 hours | $12 to $14 |
| Asurion | 6 to 7 hours | $13 to $15 |
| Arise | 6 to 7 hours | $9 to $18 |
| LivePerson | 5 to 6 hours | $10 to $12 |
| ModSquad | 5 to 6 hours | $10 to $15 |